Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
chrosenb
12 months agoNew member | Level 1
How do I find the Dropbox Preferences on Windows?
I'm trying to change the syncing settings, but I can't seem to find the Preferences or open the Desktop App. I've downloaded Dropox (and I tried to do it again but the website said it was already ins...
- 12 months ago
The app itself should appear at the bottom near the tool bar - the bit where the clock is. That is what you need to click on to.
chrosenb
12 months agoNew member | Level 1
That's what I've been doing, but it only opens the File Explorer. How do I get to the app itself? I assume the Preferences aren't available in File Explorer.
Mark
Super User II
12 months agoThe app itself should appear at the bottom near the tool bar - the bit where the clock is. That is what you need to click on to.
- chrosenb12 months agoNew member | Level 1
Well yes, I can find the app in the task bar, and I've tried opening the app by using the search function, but everything just opens the File Explorer. Is there any other way of opening the app WITHOUT making it open the location in File Explorer? Or is it possible to find Preferences in the File Explorer? That's where I'm stuck.
I really appreciate the help, but I'm getting increasingly frustrated not being able to open the app properly because clearly I'm missing something.
- chrosenb12 months agoNew member | Level 1
I found another thread from a few years ago with a picture that made it click for me, I was looking for the wrong thing! I didn't realize there was a difference since everything is called "app".
In case anyone has the same issue as me, it's the small monochrome Dropbox symbol on the right-hand side of the task bar next to the notification arrow, NOT the shortcut symbol in the main task bar or search bar.
About Settings and Preferences
The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!