Can't access system tray preferences menu Windows 10

thats the root of the problem.  i have no ability to right click for the prefrence menue from the dropbox icon on the task tray, so I cant make office a "place"

For whatever reason, I now have full funcionality of the DropBx icon in the task tray. After the right click, one selects the star icon in the upper right hand corner, and preferences is an option down the list.

i have no star in the corner when I right click in the tray.

i can see a gear box and a star if I actually open the app.  no where on any othese though is the option to make a "place"

I have lost track of who is helping whom. I do not have an issues with DropBox currently. Everything is working well. Thanks.

Oh, that’s great to hear & thanks for offering your assistance here michaelytt! :slight_smile:

As I’m also following the discussion, I was trying to help daintria, since it looks like they were facing an issue when trying to carry out the instructions in the relevant help center article I had included in my previous post. 

Hi Jane,

i dont haave a place with three dots on that page and now it wont let me upload the picture of the screen to send you

Hi Jane,

mine looks nothing like Mikes, i think mine is "S" mode, does that matter?

my try to upload the screen gives me  Error code: Upload Failed in a big maroon box

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daintria wrote:

i think mine is "S" mode, does that matter?

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Yes, it matters. The options listed above are part of the Dropbox desktop app, and do not exist in the S mode app, which is bascially the same as a mobile version of Dropbox.