Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

DeadlyEspresso's avatar
DeadlyEspresso
Explorer | Level 3
3 years ago

can't delete dropbox filepath from Windows Explorer

I'm having an issue with trying to uninstall Dropbox from Windows. While I was able to correctly remove the application from Windows using its uninstaller, it did leave behind this weird "drop...
desktop
Uninstall
windows
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi DeadlyEspresso, thanks for bringing this to our attention.

 

Have you already tried rebooting your computer entirely after uninstalling the Dropbox desktop application?

 

This will help me to assist further!

DeadlyEspresso's avatar
DeadlyEspresso
Explorer | Level 3
3 years ago

(For Jay )

 

I tried restarting my computer, but the broken "Dropbox" file path still persists. I also did check my list of programs, and I can confirm that Dropbox had been successfully uninstalled in the past. If restarting the computer doesn't remove the broken "Dropbox" file path, what should I do next?

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey DeadlyEspresso, sorry to jump in, but I just wanted to mention that this seems like a reparse point, probably leftover from the uninstalling process.

     

    Have you tried right clicking on it and deleting from there?

     

    Do you get any errors if you do? 

    • DeadlyEspresso's avatar
      DeadlyEspresso
      Explorer | Level 3
      3 years ago

      (For Walter)

       

      Unfortunately, no. Right clicking on the "dropbox" file path does not display any option to delete it. Trying to delete the file path by placing it in the Recycling Bin does nothing as well.

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!