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Genie123's avatar
Genie123
Helpful | Level 5
3 years ago
Solved

Can't find Dropbox in the applications folder

sorry if this is a daft question but here we go ...   I use Dropbox across five different devices (two imacs, a macbook pro, ipad, and iphone). I'm selling one of the imacs and wanted to delete t...
desktop
Mac
Uninstall
  • Walter's avatar
    Walter
    2 years ago

    You can click on the dotted button next to your account's profile pic on the upper right corner of your homepage to access your backups Genie123 

     

    As for deleting your computer's backup, yes, that would be deleting it and re-enabling would be a manual process from your end. 

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi Genie123, thanks for posting today.

 

Could you clarify exactly what you're referring by not being able to save to your desktop? 

 

Which programs are you using when saving? Are you referring to the desktop folder itself?

 

Any other info or screenshots would be helpful!

Genie123's avatar
Genie123
Helpful | Level 5
3 years ago

Thanks Jay - here's a screenshot of what happens when I click on the Desktop folder from the finder. 

 

in terms of saving - I first noticed the problem when trying to save a word document locally, to the desktop of the machine I'm working on right now. I wasn't able to do that. so, for instance, if I'm in MS Word, I click 'save as', and then click the desktop in the sidebar, nothing happens - I just continue to see whatever folder I was in the last time I saved. does that make sense?

 

Genie

 

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Could you check if the Dropbox Backup feature contains the Desktop folder, and any others, from this page?

    • Genie123's avatar
      Genie123
      Helpful | Level 5
      3 years ago

      yes, the My Mac back folder contains the desktop. I've tried moving it back to the sidebar but I just get another empty and inaccessible folder. i guess i'm doing it the wrong way (dragging and dropping)

      i'd actually like to switch off backup - I gather it's more or less the same as Time Machine, which I"m already using? 

      • Hannah's avatar
        Hannah
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        3 years ago

        Hey Genie123, if you'd like to turn off the Dropbox backup of your desktop folder, you can follow the steps here.

         

        Let us know how it goes.

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