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Genie123's avatar
Genie123
Helpful | Level 5
3 years ago
Solved

Can't find Dropbox in the applications folder

sorry if this is a daft question but here we go ...   I use Dropbox across five different devices (two imacs, a macbook pro, ipad, and iphone). I'm selling one of the imacs and wanted to delete t...
desktop
Mac
Uninstall
  • Walter's avatar
    Walter
    2 years ago

    You can click on the dotted button next to your account's profile pic on the upper right corner of your homepage to access your backups Genie123 

     

    As for deleting your computer's backup, yes, that would be deleting it and re-enabling would be a manual process from your end. 

Genie123's avatar
Genie123
Helpful | Level 5
2 years ago

i'm still struggling to delete and unsync the imac backup - when I click on the Dropbox icon in the menu bar, a finder window opens - but that's all. I can't see a Sync and Backups tab, which is where i need to be in order to get rid of the imac backup

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi Genie123, it sounds like you click the larger Dropbox icon, which opens your Dropbox folder locally.

 

Can you try accessing the app's preferences by clicking the little Dropbox icon, next to your WiFi on your menu bar? 

 

If this doesn't work, you can also try your Backup page online. 

  • Genie123's avatar
    Genie123
    Helpful | Level 5
    2 years ago

    yep, that's got me there:

     

     

    neither Sync or Manage Backups seem to offer the options outlined here for deleting the My Imac backup. 

    • Walter's avatar
      Walter
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 years ago

      Hey Genie123 - sorry to jump in, but could you navigate your backups page online and let me know if you see the option to delete your backup from there?

       

      Also, do you see the 'beta' tag next to Dropbox Backup on that page? 

      • Genie123's avatar
        Genie123
        Helpful | Level 5
        2 years ago

        Hi Walter, yes, if I go that page, I can right click on the backup to delete it. will that stop the backup process from taking place in future, or will it just delete the present backup?

        there's no Beta tag.

        how did you navigate to the Backups folder? it doesn't seem to be in my file menu

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