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Solved
Can't install dropbox
Hello developers,
I am unable to install new version of dropbox.
My PC is HP EliteOne 1000 G1 27-in 4K UHD AiO
Before it was correctly but now it is not showing in System Tray and also not sync...
I have installed and uninstalled dropbox many times, does not work. Reseeting PC didn't work. At last I have format my c-drive and installed windows. Now Its working. Installing windows to run an application nobody likes. I request the developer to add a powerful uninstaller to dropbox which may ask user to remove dropbox completely while uninstalling.
Yes, I have followed the instruction several times. Still not able to connect drop box with my account. When I clicked on the dropbox icon nothing happening. It is not prompting to connect any account. I have logged out from the browser. Deleted every folder of dropbox. When installing previous version of dropbox dropbox icon was in the system tray, but it was unable to connect internet i guess and after a while it got updated to latest version. I dont understand why. I dont understand why the application file is not working when clicking. I have deleted drop box folder from the drive and it is making files available online on the drive. Please update the dropbox installer files. The client is able to download though.
Chris_J
Super User alumni
Super User alumniokay, hmm, how far along does it install, when you install Dropbox Client, does any dialog box opens up? does it ever tell you that it's installed?
I am confused with one part of your reply. You stated:
mkmr484 wrote:
The client is able to download though.
what do you mean by this?
No it is not telling anything. The installing box disappear. The dropbox icon came back to start bar. Thats it. When I click on the icon nothing is happening.
Dropbox is installing through dropbox client of 10 MB i guess. It is downloading files then installing. While installing, the box disaapears and after that it is showing nothing.
It is not prompting to link any account neither it creates any folder in the drive.
I dont know why but after installing "Dropbox set up dialog box" is not popping up.
- Chris_JTry reading and try the steps listed here https://help.dropbox.com/installs-integrations/desktop/install-failed
Let me know how it goes - Megan
Dropbox Community Moderator
Hi mkmr484, welcome to our Community!
If I were you, I'd try rebooting the device as a first step. After that, can you try uninstalling and then re-installing the app?
Keep me updated on the progress.
I have uninstalled dropbox with professional uninstaller, and will try installing after 1 week. Thank you.
