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Forum Discussion

SuzyS's avatar
SuzyS
Helpful | Level 5
5 years ago
Solved

Can't login on my phone

 Dropbox stopped working on my android phone. Tried a different network but still wouldn't work/sync/etc. Uninstalled and re-install it onto the phone. Now I can't login. I get the following message....
Android
Error Messages
Install
Mobile
Setting up the apps
  • SuzyS's avatar
    SuzyS
    5 years ago

    Solved it myself.

    I installed it, clear the phone's memory, turned off the phone. Then when I turned the phone back on, re-installed Dropbox. It worked, and I was able to finally login.

Mark's avatar
Mark
Icon for Super User II rankSuper User II
3 years ago

What OS is the device using and version?

Unstable_rat's avatar
Unstable_rat
Explorer | Level 3
3 years ago

Android 9

 

Phone is HTC  U11

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    3 years ago

    So that should cover it 🙂

     

    Are you using an up to date version of the app?

    • Unstable_rat's avatar
      Unstable_rat
      Explorer | Level 3
      3 years ago

      Yes, ofcourse. first thing I check all the time and even today.

      • Unstable_rat's avatar
        Unstable_rat
        Explorer | Level 3
        3 years ago

        anyone?

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