Forum Discussion

IBenGI's avatar
IBenGI
New member | Level 1
10 months ago
Solved

Can't open the desktop app and getting an error when trying to uninstall

Hi Guys, Been having troubles with getting dropbox open thats sent me down a rabbit hole four hours. I'm essentially experiencing the exact same issue the user in this forum is experiencing: Can...
desktop
Uninstall
windows
  • Nancy's avatar
    Nancy
    10 months ago

    Hi from me too, IBenGI! Out of curiosity, do you have any type of antivirus/firewall running on your computer at the moment? 

    If you do, can you please disable it temporarily, restart your device and try to install the Dropbox app again? Does it give you the same error after that?

IBenGI's avatar
IBenGI
New member | Level 1
10 months ago

Thanks Rich,

I'll give that a go and let you know

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