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Forum Discussion
hookem
8 years agoExplorer | Level 3
Can't See Dropbox in File Explorer
I installed Dropbox on a Windows 10 PC and can access my account via a browser but can't see it in the File Explorer. What do I need to do to be able to have my Dropbox account with the associated f...
mbrendandyer
7 years agoExplorer | Level 3
I have the same issue and can't afford to delete my account because it contains sensitive data. I have used the link above, but it is still not syncing. I have uninstalled anything related to dropbox and started fresh, it asks me to login, but never creates the link to my file explorer on Win 10
Walter
Dropbox Community Moderator
7 years agoIf reinstalling it didn't help much mbrendandyer; you can try a clean, advanced re-install.
Let us know of any updates!
- mbrendandyer7 years agoExplorer | Level 3
I followed the directions for windows and removed anything related to Dropbox and rebooted. I used the link you sent and installed dropbox. Same thing happened again. All the prompts for logging in were through the browser not the app. Is there a way to block the browser from doing that?
I still can't get it to appear on my explorer.
- Walter7 years ago
Dropbox Community Moderator
Thanks for letting me know about this mbrendandyer.
It sounds like your device is not enabled to use our desktop application; could you let me know what kind of a computer this is? Is it running an ARM processor by any chance?
If that's the case, you can use the Dropbox for Windows 10 in S mode app which is similar to our mobile one.
I've been discussing this with other users in the thread I'll cross link below if you'd like to partake there as well. Here it is:
In any case, keep me posted on your progress!
- mbrendandyer7 years agoExplorer | Level 3
Walter, I bought a brand new Lenovo 2 in 1 with a i7 processor and Windows 10. From the beginning, the micro store kept giving me the Dropbox S version. I tired using your links and the behavior is exactly the same for each app. There has to be a way to manually add the link isn't there?
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