Forum Discussion

cassidyfalk's avatar
cassidyfalk
New member | Level 2
10 days ago

Can't sync my account after going from a team account to a personal one

Application Affected (Can't Sync Dropbox Account) Device (HP Computer) Operating System/Browser (if using the web) (Windows 11) Dropbox App Version (if using the app) (545.2.2 - found in app...
desktop
Error Messages
Install
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
10 days ago

Hey cassidyfalk - sorry to hear about this.

In this case, you'll need to perform an advanced reinstall. 

Let me know how it goes!

 

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