Forum Discussion

fftempest's avatar
fftempest
Explorer | Level 3
4 years ago
Solved

Clicking on dropbox system tray icon does nothing.

I have windows 11 and some time within the last month or two I am unable to get the system tray icon to do anything.  If I hover my mouse over the icon it shows the version and that I'm "up to date"....
desktop
windows
  • gostnort's avatar
    gostnort
    4 years ago

    My Win11 updated last night. The package name is:

    Cumulative Update for Windows 11 Insider Preview (10.0.22623.1020) (KB5020035)

     

    The left or right click can show the dropbox main window right now, but it's not attached to the system tray. It pops up on the top left corner. ≡(▔﹏▔)≡

    Whatever, it works at least. ( •̀ ω •́ )✧

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hey guys, I hope you're doing well!

 

Would it be okay for me to reach out via email, in order to have a closer look into this? 

 

Let me know! 

blotti's avatar
blotti
Explorer | Level 3
4 years ago

Hi Megan, it's ok for me.

Manlio

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago

    Hi blotti, I just sent you an email. I'll see you there.

     

    Cheers!

    • gostnort's avatar
      gostnort
      Helpful | Level 5
      4 years ago

      My Win11 updated last night. The package name is:

      Cumulative Update for Windows 11 Insider Preview (10.0.22623.1020) (KB5020035)

       

      The left or right click can show the dropbox main window right now, but it's not attached to the system tray. It pops up on the top left corner. ≡(▔﹏▔)≡

      Whatever, it works at least. ( •̀ ω •́ )✧

      • fftempest's avatar
        fftempest
        Explorer | Level 3
        4 years ago

        Windows update just installed a new update for Windows 11 and now it works again.  My guess is the application likely uses some functionality of Windows for notifications instead of writing their own procedure.  Anyway, water under the bridge, it only took a few months.

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