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Clicking on the Dropbox icon opens the local folder instead of the app menu (v228.3.5456).
On a brand new windows PC I installed the latest dropbox (v228.3.5456), and the dropbox GUI won't show. When I right click on the dropbox icon in the systray nothing shows, when I double click on the dropbox icon in the systray it just opens my dropbox folder. When I reinstall dropbox it works, but only for a few minutes. After that again there is no way of opening the GUI. I have to keep reinstalling dropbox to access the GUI. Anyone else encounter this or find a fix?
13 Replies
- Walter
Dropbox Community Moderator
I see, thanks for the additional screenshot msakten - much appreciated.
I just took a look at our system and I can see that you're already in touch with a member of our support team about this, so I passed your comments on to them and they'll be getting back to you shortly.
Let me know if you have anything else to add in the meantime.
Ok thanks. When I posted 3 hours ago that it was back to 228.3, I again reinstalled the stable version. And after installation I confirmed that it was indeed 227.4, and the GUI was working. Now, 3 hours later. It's 228.3 again.
- Hannah
Thanks for this update here, msakten.
I can see you're still working on your issue with our support team.
If the issue persists, they'll be able to send the case to the appropriate team for further investigation, but please make sure to update us when you have more info.
