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sfemet's avatar
sfemet
Helpful | Level 6
3 years ago
Solved

Connecting components after quitting DB

MacOS 12.6.9

Dropbox 186.4.6207

DB icon in menu bar constantly showing sync.

Quit DB.

Restarted DB, now icon is grey and shows "Connecting Components."

I read through this post: https://www.dropboxforum.com/t5/Apps-and-Installations/Dropbox-app-stuck-on-Connecting-Components/td-p/713477

Does not apply to my situation, I am not using a beta, I am not running Ventura, no version in ~/Library/Application Support.

I am also using DB 186.4.6207 on another computer running MacOS 10.14.8 with no issues.

 

What steps are needed to fix this ?

Thank you.

 

desktop
Mac

3 Replies

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  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey there sfemet, I hope you're doing well! 

     

    I am glad to see that everything is back on track. If you need anything else, you know where to find us. 

     

    Cheers!

  • Paul C.'s avatar
    Paul C.
    New member | Level 2
    2 years ago

    I had the same issue with the "Connecting Components" message going on for hours and hours. On a whim, I logged out of my Dropbox account on my iMac, then logged back in and things are working again. 

    Retina 4K, 21.5-inch, 2017

    Ventura 13.6.6 (22G630)

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