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athenabeta 's avatar
athenabeta
Explorer | Level 3
2 years ago

Context Menu Not Working after recent update.

I posted the said menu in case it wasn't call "context menu". Anyway, after the big update for macOS, these dropbox menus not working for me. Nothing happened when I clicked on share, copy dro...
desktop
Mac
Setting up the apps
athenabeta 's avatar
athenabeta
Explorer | Level 3
2 years ago

Hello Megan ,

I've check the version like you asked and it say "Dropbox 170.4.5895 Up to date". I also have restart my mac several time since update/reinstallation.

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey athenabeta  - sorry to jump in here, but do you happen to be running any 3rd party apps like backup or syncing services or even security programs like antivirus which might be monitoring your files?

 

If so, you might want to take a look at this discussion as well.

  • athenabeta 's avatar
    athenabeta
    Explorer | Level 3
    2 years ago

    Hi Walter ,

    I have look into the discussion and could say that I have no backup and syncing or antivirus 3rd party apps running. I only have Dropbox currently.

    I also tried relaunching Finder as well but doesn't solve the problem I'm having.

    • Hannah's avatar
      Hannah
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 years ago

      Hey athenabeta , would you mind just downloading and running the installer for the most recent version of the Dropbox app to update it, and see if that helps?

      • athenabeta 's avatar
        athenabeta
        Explorer | Level 3
        2 years ago

        Hi Hannah 

        I download and install the most recent version of the app from the link but it doesn't seem to help. The dropbox context menus, aside from setting offline and only, don't work.

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