Forum Discussion

SURINDERVERMA's avatar
SURINDERVERMA
Explorer | Level 3
5 years ago

continuous showing unread notification icon on dropbox

From last one month my dropbox icon on my MacBook pro showing 1 unread notification. I had no any unread notification on my list. i had finally uninstalled my dropbox desktop app and re installed but...
desktop
GUI
Setting up the apps
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 years ago
Happy Monday SURINDERVERMA!

Sorry to jump in here, but I would love to have a visual of what you're describing. 

Can you send us a screenshot, please? 

Thanks.
SURINDERVERMA's avatar
SURINDERVERMA
Explorer | Level 3
5 years ago

Please have a look ...

    • scwhite42's avatar
      scwhite42
      Explorer | Level 3
      3 years ago

      You should make clear that the process of relinking may take days!

  • colinmathew's avatar
    colinmathew
    New member | Level 2
    2 years ago

    Did you get a resolution for this.  I have the exact same problem.

    • Nancy's avatar
      Nancy
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 years ago

      colinmathew, can you please clarify the OS version of your device, as well as the syncing status and app version of the Dropbox app on it? 

       

      Also, if you’ve taken any troubleshooting steps so far, can you clarify what these are?

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