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Couldn't start Dropbox - permissions error - Windows 10 update created user.000 folder
Couldn't start dropbox.
This is usually because of a permissions error.
Recent Windows 10 update renamed C:/Users/Chris to C:/Users/Chris.000 and created empty C:/Users/Chris.
Dropbox is look...
Hi
Another reboot and the test file has appeared on my PC
Thanks for your help
Chris
Lusil
Dropbox Staff
Dropbox StaffThat's great to hear, ChrisJS!
If you have any other questions in the future, don't hesitate to give us a nudge. In the meantime, have a wonderful day ahead!
Every time Winbdows 10 updates this happens to me. A reboot was not helpful. The only solution I have been able to use is a system restore. Please help!
- Lusil
Hey stagdancer, sorry to hear that you're also having trouble with this.
If you're also getting an error message with a hyperlink, could you please click on it and send me the complete error log?
Let me know what you find!
Here is the error message. I keep my downloaded DropBox files on an external drive. I also disconvered that somehow in the windows update I show in the User files with two of me - one is a new user but has my name on it Deanne - the old one is renamed at Deanne.000
- Lusil
I'm afraid I don't see the error message attached. Could you please send it to me once more?
Thanks again, stagdancer!
I did not attach it. I copied and pasted it right in my reply. Is there some reason you cannot see it?
And I don't know why it says resolved! Booting does nothing to correct anythingf.
- Lusil
Thanks for getting back to me, stagdancer.
This thread is marked as solved as the original poster's concern was resolved, in this case, with a reboot.
I understand that a reboot isn't the solution to the behavior you're experiencing and, to have a better look into it, I'd recommend moving this discussion to email.
I was able to locate your support request from my end that you have with a member of my team. I've made sure to pass your comments along to them and they'll get back to you as soon as they have more info on the matter.
Let me know of any updates!
My original problem was solved by uninstalling Dropbox reinstalling it and following this a reboot sorted out a further issue.
The Windows update creating Chris.000 produced a number of problems for me of which this was one.
Chris
