Forum Discussion

nenea_nelu's avatar
nenea_nelu
New member | Level 2
3 years ago

Couldn't Start Dropbox

After latest Dropbox updates I'm keep getting Couldn't Start Dropbox error no matter what I try as per advise(permissions, run as admin, etc...) including reinstalling dropbox. It worked fine for a d...
desktop
Error Messages
windows
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey nenea_nelu  & Dave668 -  just to confirm here, are you still having issues with this after rebooting your computer?

 

Do you happen to be running any security software on the affected machines perhaps? 

Dave668's avatar
Dave668
Helpful | Level 5
3 years ago

Yes, it continues after a reboot, and yes, like most people running windows I have security software which hasn't changed in years.

 

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!