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Couldn't Start Dropbox
After latest Dropbox updates I'm keep getting Couldn't Start Dropbox error no matter what I try as per advise(permissions, run as admin, etc...) including reinstalling dropbox. It worked fine for a day or so now I'm getting this error again - frustrating why good working product gets broken by updates.
This is the last line in the log:
_bowbow.hresult_error: 0x80070422: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
and when I check Services I can see DbxSvc is actually running - so frustrating.
16 Replies
As others are reporting exactly the same issue, I would argue that you have a wider problem than something not working/correct on my machine, I'll be using Google Drive from now on.,
what does this error mean ? And what is the latest version of the windows app ?
I deleted dropbox and installed it new, then it worked .
Even after reinstalling the App repeated times, I am getting this error. The app is not starting at all.
Getting message to contact Dropbox support :
bn.BUILD_KEY: Dropbox
bn.VERSION: 183.3.6931
bn.constants.WINDOWS_SHELL_EXT_VERSION: 65
bn.is_frozen: True
machine_id: 81d597da-7af1-4987-aba8-ee658985a154
pid: 10368
cwd: 'C:\\Program Files (x86)\\Dropbox\\Update\\1.3.761.1'
real_path='C:\\Program Files (x86)\\Dropbox\\Update\\1.3.761.1'
mode=0o40777 uid=0 gid=0
parent mode=0o40777 uid=0 gid=0
HOME: None
appdata: 'C:\\Users\\**\\AppData\\Local\\Dropbox\\instance1'
real_path='C:\\Users\\**\\AppData\\Local\\Dropbox\\instance1'
mode=0o40777 uid=0 gid=0
parent mode=0o40777 uid=0 gid=0
dropbox_path: 'C:\\Users\\**\\OneDrive\\Documents\\Dropbox'
real_path='C:\\Users\\**\\OneDrive\\Documents\\Dropbox'
mode=0o40777 uid=0 gid=0
parent mode=0o40555 uid=0 gid=0
sys_executable: 'C:\\Program Files (x86)\\Dropbox\\Client\\Dropbox.exe'
real_path='C:\\Program Files (x86)\\Dropbox\\Client\\Dropbox.exe'
mode=0o100777 uid=0 gid=0
parent mode=0o40777 uid=0 gid=0
trace.__file__: 'C:\\Program Files (x86)\\Dropbox\\Client\\183.3.6931\\python-packages.zip\\dropbox\\client\\ui\\common\\boot_error.pyc'
real_path='C:\\Program Files (x86)\\Dropbox\\Client\\183.3.6931\\python-packages.zip\\dropbox\\client\\ui\\common\\boot_error.pyc'
not found
parent not found
TMP: C:\Users\sneha\AppData\Local\Temp
TEMP: C:\Users\sneha\AppData\Local\Temp
tempdir: 'C:\\Users\\sneha\\AppData\\Local\\Temp'
real_path='C:\\Users\\sneha\\AppData\\Local\\Temp'
mode=0o40777 uid=0 gid=0
parent mode=0o40777 uid=0 gid=0
Traceback (most recent call last):
File "desktop/dropbox/client/main.py", line 5410, in _setup_root_for_account
File "desktop/dropbox/foundation/futures/basic.py", line 965, in result
File "desktop/dropbox/sync_root/manager.py", line 330, in convert_root
File "desktop/dropbox/sync_root/handlers/windows/cloud_files.py", line 341, in migrate
OSError: [WinError -2147024520] The file is not a cloud file- Megan
Dropbox Community Moderator
Hi aditya50857, how are you today?
Can you follow these steps, in order to perform an advanced re-install?
Keep me posted on the results!
