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Forum Discussion

DrMosley87's avatar
DrMosley87
Explorer | Level 4
6 months ago

Desktop app stuck on "Connecting Components" during an update on macOS

Yesterday the Dropbox app notified me it needed to change locations on my Mac from Favorites to Locations. I left it running over night and it still wasn't done. I quit the application, uninstalled a...
desktop
Mac
DrMosley87's avatar
DrMosley87
Explorer | Level 4
6 months ago

Hi Hannah,

Yes, I am still having this issue, unfortunately and I've left it running since my post. Here's a screenshot of what happens when I hover my mouse over the icon.

 

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
6 months ago

Hi from me too, DrMosley87! I’ve gone ahead and logged a ticket for you. 

Please check your Dropbox email address and respond to it; we can check this further then.

  • DrMosley87's avatar
    DrMosley87
    Explorer | Level 4
    6 months ago

    HiNancy​ , I just sent my reply. 

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