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Difficulty moving dropbox folder to selected location
Dropbox Version: 164.3.7907
OS: Windows 10
Issue: I am attempting to move my dropbox folder location from my D drive to my J drive
I used the "Move..." function
The process began correctly and I saw files being copied.
However, after it appeared to be finished, only a portion of my files had been transferred and my D drive still showed as my dropbox file location
I attempted to rerun the command and received the error message that a dropbox folder already existed at that location.
What do I do?
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- Hannah
Dropbox Community Moderator
Hey David, can you try choosing the second option from the error message ("give Dropbox a new location to create a new Dropbox folder") and then follow these steps?
1. When the new Dropbox folder is created, immediately pause syncing
2. Move only the content of the old Dropbox folder into the newly created one.3. When the move is complete, and not before, resume syncing
I had exactly the same issue with trying to move Dropbox to a new drive in my computer. After reading this post, I opted to uninstall and reinstall Dropbox. During that process, I switched from the default folder to my new drive (D:). Dropbox had previously (in my first failed attempt) created a Dropbox folder in this location but the install routine automatically renamed it to dropbox-old and then correctly installed dropbox in the desired location. Problem solved, I guess.
