Forum Discussion

Julia Pavlova's avatar
Julia Pavlova
Explorer | Level 4
4 years ago

Dropbox and mobile app issue: opening a folder via Dropbox paper app doesn't show its content

Hey, Community, For two months now I experience a "bug" when trying to view a dropbox file folder via Dropbox paper app on any mobile device. The folder is newly added on Dropbox and linked to the ...

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