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Forum Discussion
Neil_Stanley
4 years agoHelpful | Level 5
Dropbox and Windows 11 - not autostarting
Although all the settings say it should be, my recently installed copy of Dropbox on a new W11 machine is not autostarting on switch on. I'm having to start it manually. One PC and 2 iOS systems can ...
- 4 years ago
Neil_Stanley wrote:
Tried that (144.4.4491) - on reboot still no tray icon but DbxSvc exists in Task Manager.
Go into Windows Settings/Apps/Startup and make sure Windows hasn't disabled the startup of Dropbox.
Neil_Stanley
4 years agoHelpful | Level 5
This has always looked like this.
Neil
Hannah
Dropbox Community Moderator
4 years agoThanks for the updates, Neil_Stanley.
Did you get the chance to try the advanced reinstall, after all?
Do let us know what happens, once you do!
- Neil_Stanley4 years agoHelpful | Level 5
It'll be a week or so before I get a chance.
- Neil_Stanley4 years agoHelpful | Level 5
Been away so hadn't been able to try anything until this morning.
Started by using the Settings option to delete Dropbox installation from the PC. It hung, so I looked for the Dropbox program folder and used the delete option there. That worked.
Downloaded and re-installed Dropbox - didn't auto-start so I checked the Settings. Wasn't selected.
Selected it and restarted, and all seems ok now. (Mind you I haven't restarted again and again since!)
- Hannah4 years ago
Dropbox Community Moderator
Thanks for keeping us in the loop, Neil!
I'm glad to see that it works now. Make sure to let us know if anything happens, though.
Other than that, have a great week ahead!
- TERRACE_874 years agoCollaborator | Level 10
No way in the world am I uninstalling and reinstalling Dropbox. I have large amounts of files that would unsync then resync.
- Hannah4 years ago
Dropbox Community Moderator
Hey TERRACE_87, thanks for the nudge here.
Uninstalling and reinstalling the Dropbox application on your computer, won't affect the files in your Dropbox folder.
Once it's reinstalled, the application will just re-index your files to check for changes.
Are you having some kind of issue that you're trying to troubleshoot?
- TERRACE_874 years agoCollaborator | Level 10
I think my firewall started to block programs, affecting which open at startup (Windows 11 PC.) No matter what I did I couldn't get Dropbox to open at startup. After my message here I ended up uninstalling the Windows app of Dropbox and reinstalling it. I had to set up again which folders to selective sync but it looks to be back to normal now.
- Hannah4 years ago
Dropbox Community Moderator
Thanks for keeping us in the loop about this.
I'm happy to see that the issue seems to be resolved now. 🙂
If you need anything else, make sure to give us a shout!
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