Forum Discussion

erichurtrez's avatar
erichurtrez
Helpful | Level 6
3 years ago

Dropbox app is slow on Windows 11 after software update.

Good morning I was already working with dropbox on my computer and I NEVER encountered the slightest problem... so, congratulations for that. I am under w11, all software updated. On the other han...
desktop
Dropbox Basic
windows
erichurtrez's avatar
erichurtrez
Helpful | Level 6
3 years ago

correction :
- when I open a folder by double-clicking on the folder icon, the time is endless
- if I scroll down the folder tree in the left part of the explorer, then click on the desired folder, then everything is ok, the files are displayed normally, without latency...

 

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey erichurtrez!

 

Just a clarification; what you mention in your latest message happens even after trying Jay’s suggestion to temporarily quit the Dropbox app, correct? 

 

Also, the issue that you’re having is with your old Dropbox app on your existing user, right? Not with a new Dropbox app that you installed on the new user you created on your computer.

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