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Sharkman's avatar
Sharkman
Explorer | Level 3
2 years ago

Dropbox app menu is hidden

Hi all.

Am new here. I have just installed Dropbox on my Windows 10. When the box opens part of the top section is hidden at the top of the page!! I cannot see the full box menu or move it. Please help.  Thanks,

 

This is the top of the screen.

    • Sharkman's avatar
      Sharkman
      Explorer | Level 3

      Hello Mark.

      It must be the latest as I downloaded it today.  
      I cannot see the top toolbar to look for "about"

      but the  Icon on the windows bottom toolbar shows 183.4.7058.

      Does that help?

       

      Regards

      • Nancy's avatar
        Nancy
        Icon for Dropbox Staff rankDropbox Staff

        Sharkman, have you tried reinstalling the Dropbox app on your computer, and the issue persists?

    • Sharkman's avatar
      Sharkman
      Explorer | Level 3

      Hi mark.

       

      It's the latest version. Downloaded yesterday again.
      183.4.7058.

      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff

        Thanks for the info, could you try these steps to see if they help with the Dropbox desktop application?

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