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Peter H.87
3 years agoCollaborator | Level 10
Dropbox app misbehaves when changing monitor setup
I have a laptop which I sometimes use standalone and sometimes at my desk plugged into twin monitors. If I boot up standalone and then later move to the desk then the DB app doesn't account for this and ends up split across the two monitors. Worse, the bottom of it (where Pause Sync is) is not visible or accessible. The only solution seems to be to restart the app. Any solutions for this?
I am running Windows 11 pro. The monitors the laptop are all1920x1080.
Thanks,
Peter
9 Replies
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- Walter
Dropbox Staff
Hey there Peter H.87, sorry to hear you're having issues with this.
Can you please let us know the version of the app as shown in your taskbar?
Also, did you try reinstalling the app since you first noticed this?
Let us know more and we'll take it from there.
- Peter H.87Collaborator | Level 10
Thanks for getting back to me.
It's version v 170.4.5895
I haven't tried reinstalling but I will IF you can tell me what's involved, I haven't got time to wait for my whole dropbox to resync as I need it for work.
- Megan
Dropbox Staff
Hi Peter H.87, if you uninstall the app, then re-install it that wouldn't sync your content from scratch.
It'll just re-instate the state of your app. Any changes in your files would simply re-index. Give it a go, and let me know of the results, thanks!
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