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Forum Discussion
InvaderZim
4 months agoNew member | Level 2
Dropbox app on Windows 11 intermittently hangs.
Application Affected Dropbox folder and tray application Device Dell Alienware Aurora R2 Operating System/Browser (if using the web) Windows 11 24H2 and now 25H2 v235.4.5905
Question or Issu...
Mikey94025
1 month agoExplorer | Level 4
I have started having this same problem as well on my Windows laptop. I disabled iCloud photos uploading as instructed and will see if the issue stops occurring. I do run PasswordSafe (pwsafe) with a database file stored in my Dropbox folder, so it synchronizes across my other PCs and phones. I have been doing this for many years and the hung Dropbox process only started in the past 2-3 months. I only notice the hung Dropbox folder when a pwsafe change made on my laptop is missing on my phone.
Nancy
Dropbox Community Moderator
25 days agoHey Mikey94025, I’m giving you a nudge here in case you didn’t see Megan’s previous message.
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