Our Community is in read-only mode until April 8th, learn more here. You can still search existing threads or get help via Dropbox Support, the Dropbox Help Center, or Learn.
Forum Discussion
Dropbox app on Windows 11 intermittently hangs.
Application Affected Dropbox folder and tray application Device Dell Alienware Aurora R2 Operating System/Browser (if using the web) Windows 11 24H2 and now 25H2 v235.4.5905
Question or Issu...
I originated this thread and can confirm that the problem still happens. Every couple of days, I’ll find the Dropbox notification area icon hung and uploads don’t appear on my desktop, but do appear on my laptop. I have to go to task manager, kill all the Dropbox processes, use the start menu to launch Dropbox, and then the icons populate.
I do have a fairly complicated setup, with iCloud Drive and Photos, and OneDrive. iCloud is always slow, but OneDrive works properly and reliably. However, I like the iPhone DropBox app better for taking photos of EBay items, or I’d just switch over.
As I mentioned in my other posts, I shut down iCloud for several days and that had no effect. Some of the Dropbox processes are using CPU time, so they’re not all hung.
I’m hoping that this will eventually get fixed, but it’s still happening.
- Jay
Dropbox Community Moderator
HI InvaderZim, at this point it might be better for the support team to look into this in more detail.
You can contact them directly via this link, and they'll be able to investigate further.
