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MBeaty's avatar
MBeaty
New member | Level 2
3 years ago
Solved

Dropbox App Won't Login on Mac. It has me repeating the process.

I just got a new Mac and installed the desktop app. When I try to login with Google, the app takes me to my browser to login to Google. Once I login, it takes me right back to the app login screen. I...
desktop
Install
Mac
Setting up the apps
  • Megan's avatar
    Megan
    3 years ago

    Hi MBeaty & Twist, happy Monday, let's jump right into this! 

     

    It seems you're stuck on this process, where you're asked to log in, and then you're back on the same page. 

     

    Is it possible that you're using a Basic plan? And if you are, can you check how many connected devices you have at the moment, and if they are more than 3? 

     

    Also, Twist what kind of OS do you use on your end? 

     

    Keep me posted! 

MBeaty's avatar
MBeaty
New member | Level 2
3 years ago

Thank you! My old phone was still linked and I did not know that. Once I deleted it, I could add the new computer.

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Amazing news MBeaty!

 

If you need anything else, I'll be one post away! 

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