Forum Discussion

Preston J.'s avatar
Preston J.
Explorer | Level 4
3 years ago

Dropbox App won't open, the only thing that opens is my Dropbox Folder.

Dropbox app will not open. When I open the app it just opens the file explorer. I have already checked the Taskbar and it's not showing up there. I have also checked the taskbar setting and there is ...
desktop
windows
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Sorry to see that you're having this issue, Uitlander.

 

Have you tried these steps for a more advanced reinstall of the app, to see if they help?

Uitlander's avatar
Uitlander
Explorer | Level 3
2 years ago

Thank you for your efforts @hannah. I followed the steps you linked to, however they have made no difference. I still have no access to the Dropbox app from the system tray and when I attempt to launch the Dropbox app from the start menu it launches File Explorer.

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