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Forum Discussion
Preston J.
3 years agoExplorer | Level 4
Dropbox App won't open, the only thing that opens is my Dropbox Folder.
Dropbox app will not open. When I open the app it just opens the file explorer. I have already checked the Taskbar and it's not showing up there. I have also checked the taskbar setting and there is ...
Pookeyblow
1 year agoCollaborator | Level 8
I have the same issue in macOS.
Can't open the app. It only opens the folder. Can't right click on files to copy url. No Dropbox options when right clicking Dropbox files.
Nancy
Dropbox Community Moderator
1 year agoHey Pookeyblow. From what I understand, youâre not seeing the Dropbox icon in your menu bar and the desktop app isnât running/syncing, correct?
If you open your Finder > Applications folder and double click on the Dropbox app from there, do you see the Dropbox icon again after a few seconds, along with the Dropbox options in your context menu?
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