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Forum Discussion
wwmiller3
5 years agoHelpful | Level 6
Dropbox Apple Silicon (M1) install
Hi,
I recently purchased a MacBook Pro 13" with the M1 processor and I cannot seem to get a native install of Dropbox for this chipset. From searching the community, it seems like M1 support sh...
- 4 years ago
Hi all,
Native Apple silicon support is now fully available. All users with Apple silicon devices will receive the native version of Dropbox automatically. If you would like to update your device manually, you can do so by clicking on the latest Stable Build and downloading the Offline Installer (Apple Silicon) file. For more information, visit the Dropbox Help Center.If you need assistance with anything else, please feel free to create a new thread and our community team will be happy to assist.
Charl B.
5 years agoHelpful | Level 6
My entry-level M1 MacBook Air was delivered today.
One of the first things I do on a new machine is to install dropbox. I was crestfallen to learn that there is no native M1 port yet.
On this 8GB machine, Dropbox v117.4.378 is by far the heaviest RAM user: According to Activity Monitor, it's currently using just over 2GB !
I can understand that such a port is not a straight-forward undertaking, but could someone from Dropbox perhaps supply information on when such a thing might become available for testing?
Daphne
Dropbox Community Moderator
5 years agoHey Charl B.!
At the moment, we don't have any info on this to share, but thank you for sharing your interest in this.
If there are any updates, we'll make sure to keep you posted - thanks!
At the moment, we don't have any info on this to share, but thank you for sharing your interest in this.
If there are any updates, we'll make sure to keep you posted - thanks!
- sjfarrell15 years agoHelpful | Level 6
Honestly, the lack of an update for native M1 support has lead to me finally cancelling my Dropbox Plus subscription after 7 years. The desktop app has gotten incredibly intrusive and slow, and at this point doesn't really do anything I need that iCloud doesn't. End of an era!
- here2complain5 years agoNew member | Level 2
I have a MacBook Air with 8GB ram and concur that Dropbox is a hog. Would a native M1 version help reduce memory usage? If so I really hope Dropbox is going to release one. As others have stated if Dropbox gets to be too hungry with memory I'll need to consider alternatives. Perhaps there are tips to cut back on memory? Maybe selective syncing out stuff would help?
- calstanford5 years agoHelpful | Level 6
Same here. Dropbox has become a fat boring product that doesn't move or advance. All I want is file sync not weird apps that don't do anything. And not running natively on M1 after a half year is inexcusable.
My subscription will run out in two months. Have cancelled.
- ryno15 years agoNew member | Level 2
Please get it done already, running natively on Apple Silicon is a must moving forwards
+1000
- Roman G.15 years agoNew member | Level 2
Yes, we are in the same boat, it's very disappointing. Contacting Dropbox support on 3 occasions and being passed to different members of the team, nobody knows what M1 Mac is, nobody knows what "native" is and they all just send me to a page that explains how to reduce CPU use. Really terrible support experience.
- PG20035 years agoHelpful | Level 6
Just a quick note to add me to the list of Mac users that would like to see a M1 native Dropbox app.
- engfabioroberto5 years agoExplorer | Level 4
Estou esperando essa atualização pois gostaria de utilizar o Dropbox no Windows no Parallels M1
- applem15 years agoExplorer | Level 4
Drop box is a memory hog on my brand new Apple Macbook Pro M1. It's the only important app I'm using that still runs under emulation and is not native. After many years of being a fan, I started looking around for alternatives as there is no roadmap of getting an ARM native solution that is more efficient.
The main Dropbox process is taking up 1,2GB of RAM when it is doing nothing, and look at how many other subprocesses!
- Jan-Luca Cordes5 years agoNew member | Level 2
I dont know about the audience that Dropbox is targeting but just because of the fact that more product pictures are presented with the „macos style of things“ i‘d say that mac users are more important to dropbox than windows users. Why doesnt dropbox just add m1 support then? Shouldnt it be easy to do with an update of xcode?
All the „problems of rosetta 2“ put aside, users that actually need a service like dropbox need a long term perspective and solution. Rosetta 2, as Rosetta (1) was aswell, is just meant to be a temporary solution. It should help with the transition to apple silicon macs. What is isnt or shouldnt be is a method to straight up ignore the technology change. Apple said on WWDC 2020 that the transition to apple silicon should take up to two years. One of these years is close being over (after presenting it in june 2020), any compamies including google, microsoft and many more already made the change but nothing can be heard of dropbox other than the fact that they „Dont know yet“.
Dear Dropbox team, please wake up and realize that M1 support is needed for a lot of people, therefore customers but also future customers. And presenting your product with no native support and no big and official statement is not the way a large dompamy hould comunicate with their audience.
- Daniel_Dosen5 years agoHelpful | Level 5
Please let customers know what Dropbox's plans are for native support for M1 macs.
- THUB5 years agoNew member | Level 2
It would be great if Dropbox would somehow communicate their strategy of natively supporting Apple Silicon.
Even box.com has made an announcement recently ...
- KEB20075 years agoHelpful | Level 5
Dear Dropbox,
It would be great if you would come up with an Apple M1 native app. I presume that you're are already working on one but do you have an ETA for us???
- takuya165 years agoHelpful | Level 5
I don't think that people are "entitled" when asking for a company that we pay $120/year to update their app to handle Apple's new silicon. I mean Visual Studio Code is a much more complicated app and they release an ARM Mac version in February. That software is free, so why is it so hard for Dropbox to update their PAID software to support this new architecture natively!
- snmorbe5 years agoCollaborator | Level 8
Registering my interest for an M1-Native version of Dropbox here too. Please!!! Otherwise I have to leave Dropbox for my business after many years.
- srsjason5 years agoExplorer | Level 4
did you fx it dropbox?
- enrvuk5 years agoExplorer | Level 4
I see this will be coming some time in the first half of next year.
Any suggestions for an alternative? I have a yearly subscription, but I am quite willing to dump Dropbox to get over this battery draining piece of trash.
- juanjoseluisgar5 years agoExplorer | Level 4
Dear Dropbox,
I still own an Intel Mac but Mx processors are the future. Leaving them behind is leaving behind Apple. I can see I was right in cancelling my subscription this year after 10 years of continuous premium plans.
- JOfE5 years agoExperienced | Level 11
You are no longer a dropbox customer but you came back the dropbox forum to say you are no longer a customer? 🎈
- juanjoseluisgar5 years agoExplorer | Level 4
Yes. I saw this on Twitter and I couldn't believe it. And yes I am no longer a PAID customer but thanks to "collaborators" I am even less willing to even keep using DropBox. If Dropbox can't compile for M1 then they should go home.
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