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Forum Discussion
wwmiller3
5 years agoHelpful | Level 6
Dropbox Apple Silicon (M1) install
Hi,
I recently purchased a MacBook Pro 13" with the M1 processor and I cannot seem to get a native install of Dropbox for this chipset. From searching the community, it seems like M1 support sh...
- 4 years ago
Hi all,
Native Apple silicon support is now fully available. All users with Apple silicon devices will receive the native version of Dropbox automatically. If you would like to update your device manually, you can do so by clicking on the latest Stable Build and downloading the Offline Installer (Apple Silicon) file. For more information, visit the Dropbox Help Center.If you need assistance with anything else, please feel free to create a new thread and our community team will be happy to assist.
Daphne
Dropbox Community Moderator
5 years agoHey Charl B.!
At the moment, we don't have any info on this to share, but thank you for sharing your interest in this.
If there are any updates, we'll make sure to keep you posted - thanks!
At the moment, we don't have any info on this to share, but thank you for sharing your interest in this.
If there are any updates, we'll make sure to keep you posted - thanks!
sjfarrell1
5 years agoHelpful | Level 6
Honestly, the lack of an update for native M1 support has lead to me finally cancelling my Dropbox Plus subscription after 7 years. The desktop app has gotten incredibly intrusive and slow, and at this point doesn't really do anything I need that iCloud doesn't. End of an era!
- here2complain5 years agoNew member | Level 2
I have a MacBook Air with 8GB ram and concur that Dropbox is a hog. Would a native M1 version help reduce memory usage? If so I really hope Dropbox is going to release one. As others have stated if Dropbox gets to be too hungry with memory I'll need to consider alternatives. Perhaps there are tips to cut back on memory? Maybe selective syncing out stuff would help?
- calstanford5 years agoHelpful | Level 6
Same here. Dropbox has become a fat boring product that doesn't move or advance. All I want is file sync not weird apps that don't do anything. And not running natively on M1 after a half year is inexcusable.
My subscription will run out in two months. Have cancelled.
- Roman G.15 years agoNew member | Level 2
Yes, we are in the same boat, it's very disappointing. Contacting Dropbox support on 3 occasions and being passed to different members of the team, nobody knows what M1 Mac is, nobody knows what "native" is and they all just send me to a page that explains how to reduce CPU use. Really terrible support experience.
- PG20035 years agoHelpful | Level 6
Just a quick note to add me to the list of Mac users that would like to see a M1 native Dropbox app.
- NonSoliCedit5 years agoNew member | Level 2
Same here! Dropbox...wake up! M1's are selling like hotcakes! What other laptop will have 20 hour battery life anytime soon?
- canzop5 years agoExplorer | Level 4
Same issue here, M1's are selling like hotcakes! What other laptop will have 20 hour battery life anytime soon?
- Schnurrbernd5 years agoHelpful | Level 6
Well, not our Macs either if Dropbox doesn't update their app.
- tillkrueger5 years agoCollaborator | Level 10
Maestral is indeed a great choice for most of the essential features of Dropbox, but the one glaring omission - at least to my workflow - is that it does not yet support differential copy mode, assuring that only those bits/blocks that were changed are copied again. When you deal with very frequent changes of portions of the same file, which might be many gigabytes in size, whether only a few megabytes of the entirety of the gigabytes are copied does make a huge difference over the course of a day. But for many, if not most, people it can probably more than suffice.
Still, should paying Dropbox users really have to resort to going such a route, one year after the Apple Silicon transition was announced, and one year after a great number of important Mac developers were presenting their solutions for AS the day of the announcement? (it's a rhetorical question, in my mind)
- Mindspan5 years agoHelpful | Level 5
The only way they are able to accomplish this is to compromise security by decrypting your files. I use a lot of large files too, but in light of this I am now considering switching to Sync... particularly given I reside in Canada where our privacy protection laws are much stronger and we are not subject to the provisions of the Patriot Act et al.
- alexanderwolf5 years agoNew member | Level 2
Thanks everyone for recommending Maestral. I had not even heard of it before!
Surprising indeed that on my M1 MacBook, the only process still running on Rosetta/Intel is Dropbox. The fact that Adobe lapped Dropbox so long ago says a lot!
- ryno15 years agoNew member | Level 2
Please get it done already, running natively on Apple Silicon is a must moving forwards
+1000
- Fabio L.5 years agoExperienced | Level 12
Hope that this spreads the word around...
https://www.macrumors.com/2021/10/28/dropbox-no-plans-to-support-apple-silicon/
- PG20035 years agoHelpful | Level 6
Way too late! 8 months have gone by without feedback from Dropbox.
I've already subscribed an alternative cloud storage service.
- ZHD5 years agoHelpful | Level 6
I can't believe it. After months of silence, Dropbox accepted the "feature request" yesterday ..... I hope now, that we get something next year that works.
Frankly: Next year somewhere in the first half? You need again another 3/4 of a year?
www.dropboxforum.com/t5/Dropbox-ideas/Apple-Silicon-M1-Desktop-Sync-Compatibility/idi-p/527743
From a Community Manager yesterday (28.10.2021)
"Dropbox currently supports Apple M1 through Rosetta. We have an internal build for native Apple M1 support, which we're currently testing and weβre committed to releasing in the first half of 2022. While we regularly ask for customer feedback and input on new products or features, this should not have been one of those instances.
Status changed to: Accepted" - Longtime User-Neuroscientist5 years agoNew member | Level 2
The lack of native M1 support, nearly a year after M1 appeared, is frankly unbelievable. Delaying til 2022 is absurd. Sounds like Dropbox is taking their long-time customer base for granted. I'll give them til the new year, but it sounds like they've given up on this segment of the market and vastly underestimated the speed and popularity of this new generation of Apple-silicon devices.
Please get it together, Dropbox.
- JOfE5 years agoExperienced | Level 11
And despite of have NO Apple M1 integration Dropbox sales are UP! They makes MORE money every quarter, every year (2.2B!) !!! Has the world gone mad? Have they not seen this thread?? (And there is NO exploding head emoji! Oh that does it!!)
- FidarStrange4 years agoExplorer | Level 4
What did you migrate to?
- jwlimages4 years agoExplorer | Level 4
"What did you migrate to?"
-- I was migrating from OSX Mojave to Monterey. Quite a jump, as it turned out.
I ended up wiping the disk, starting over completely. I discovered that in fact I had not caused the renaming of the Home folder/smaller User Name - that may have been related to my migrating across numerous OSX upgrades.
I solved the Dropbox issue by deleting anything related to Dropbox immediately after creating my boot drive, then changing the 'short name' of my Home folder, and only then re-installing Dropbox. All good now!
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