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Alex_P's avatar
Alex_P
Explorer | Level 3
4 years ago
Solved

Dropbox Capture doesn't open

Hi all, I've just recently tried to install Dropbox Capture to replace my Loom account, but after installing the app, I do not have the icon in my menu bar, and I cannot find how to record any vid...
Dropbox Capture
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  • YoucefDropbox's avatar
    YoucefDropbox
    4 years ago

    Hi everyone!

    Just letting you know that this bug was fixed. So sorry about it again. You can download and install the app from https://www.dropbox.com/capture and it should show up properly on the tray!

    Thank you for your patience 🙏🏽

Alex_P's avatar
Alex_P
Explorer | Level 3
4 years ago

Hi Megan,

 

I've tried disabling antivirus and firewalls, changing wi-fi but no luck on my side. I can see the process starting in the Activity Monitor, but it doesn't appear in my menu bar.

d3lee3's avatar
d3lee3
New member | Level 2
4 years ago

I am having the same issue. macOS Monterey version 12.5 

 

M1 Max chip 

 

In "Activity Monitor", it is showing up as "Intel." The process is running but nothing on the menu bar. 

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