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Jeff1958's avatar
Jeff1958
New member | Level 2
3 years ago
Solved

Dropbox chat feature not working

I am trying to contact support by the chat feature and it does not work.  Why?  
Web
  • Hannah's avatar
    Hannah
    3 years ago

    Sorry to see that, fmerchat. Have you tried other browsers or an incognito window maybe?

fmerchat's avatar
fmerchat
Explorer | Level 3
3 years ago

thanks.... the bot actually was helpful once the question was asked in "just the right way" and I did as it and you suggested and it worked perfectly.  thank you.  If you ever want help with a finance / financing question let me know.  

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

I appreciate it, fmerchat, and I'm glad to see all is well!

 

If you need anything else, please let us know.

 

Have a great day!

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