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Dropbox conflicting with Anti virus (Norton/Sophos)
Norton Firewall Alert: "Dropbox 49.4.69 does not have a valid digital signature."
Can someone please help with this? I don't understand what's going on.
Users that reported this issue through support tickets have mentioned that after reinstalling the latest versions of their antivirus, as well as the Dropbox desktop application, the message doesn't appear anymore and the issue is resolved.
Please try with this and let us know if it's not the case for you. Please also let us know what are the versions you're using.
Thanks!
26 Replies
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I got this message again today for version 59.4.93.0
- Walter
Dropbox Community Moderator
Where are you getting it exactly davidnelson? Have you updated your antivirus program to its latest version, thus updating its database?
If you don't mind me asking, which program are you using that results to this message?
Let me know what you find and we'll take it from there.
In any case, thanks again for posting here David (I guess you're the same as davidonelson - right?)!
Norton Security
Next time I will try to get a screen clip so I can post that.
I have a paid subscription and I keep it updated.
- Walter
Thank you for that davidnelson - please keep me posted!
In the meantime, thanks for using Dropbox and enjoy the rest of your day.
Cheers David!
I'm having this same issue with Norton and Dropbox, did anyone find a solution?
- Walter
Sorry to hear that brandyhyatt - have you tried the solutions mentioned in the page below?
https://help.dropbox.com/desktop-web/cant-establish-secure-connection
Let me know how it goes!
