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dhayduk's avatar
dhayduk
Explorer | Level 4
5 years ago

Dropbox "Connecting..." with VPN

Been using Dropbox for many years. Normally DB is connected and status is "up to date". And it had been then when I started VPN to the office, that DB would lose connection (not surprising) and would...
desktop
Setting up the apps
windows
Vas V.'s avatar
Vas V.
Collaborator | Level 8
4 years ago

I am also having issues with dropbox refusing to connect while a VPN is active. This started up within the last month, when I switched AVG VPN from OpenVPN to Mimic VPN protocols. I have to exit the application and re-launch it to connect, but if the net goes out at any point, the application can't reconnect till it has been restarted.

dhayduk's avatar
dhayduk
Explorer | Level 4
4 years ago

Yeap - exit and relaunch does allow the connection to succeed. So it is just something about connection being twiddled while Dropbox is running...

  • alturic's avatar
    alturic
    Explorer | Level 3
    3 years ago

    After 2 years, nothing has been fixed with this issue?

    • Jay's avatar
      Jay
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      3 years ago

      Hi alturic, according to our info, there isn't an issue as such, since we would have many reports of the same nature. 

       

      Does your VPN have any settings that could be restricting traffic to the following Dropbox domains?

      • dhayduk's avatar
        dhayduk
        Explorer | Level 4
        3 years ago

        I'm still seeing this with 181.4.5678.

         

        Boot computer and dropbox connects. Start VPN and dropbox is stuck in "syncing" (next local change just stays at "uploading" forever). Restart dropbox and everything is happy. Disconnect VPN and dropbox gets stuck in "syncing" again.

         

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