Forum Discussion

JohnnyMx2's avatar
JohnnyMx2
New member | Level 1
2 years ago

Dropbox desktop app can't connect after a Windows 11 update

After Win11 update to 24H2, Dropbox app on laptop stop connecting, I need to use web version, but desktop app not connects any more. Checked forums, firewall and antivirus but no solution yet. I ha...
desktop
sync
windows
Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
12 months ago

JohnnyMx2, what I can suggest, as the next step is to create a separate user profile on your computer, so that we can exclude any interference from third-party apps. Let me know if you can try this.

mitgeek's avatar
mitgeek
New member | Level 2
12 months ago

Yes

 I already tried separate user profiles and same result.

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