Forum Discussion

JohnnyMx2's avatar
JohnnyMx2
New member | Level 1
2 years ago

Dropbox desktop app can't connect after a Windows 11 update

After Win11 update to 24H2, Dropbox app on laptop stop connecting, I need to use web version, but desktop app not connects any more. Checked forums, firewall and antivirus but no solution yet. I ha...
desktop
sync
windows
Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
12 months ago

Hi from me too, aalves. Just to clarify, did you have Microsoft Defender temporarily disabled and the issue still remained?

aalves2's avatar
aalves2
New member | Level 1
12 months ago

I was unable to disable due to org settings.  I ended up reinstalling the whole operating system which was unfortunate but worked

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