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MagicEngr
3 months agoNew member | Level 1
Dropbox desktop app: constant requests to update and after reinstall is not working at all on PC
I've been having issues with Dropbox as of about a month ago - Windows 10, older Ryzen processor, desktop app.
At first, the sync attempts would hang up - it would constantly show it as syncing, a...
MagicEngr
3 months agoNew member | Level 1
Hi Walter -
I'm running Win 10 Pro, version 10.0.19045 Build 10945. I installed it and set it to run as an admin after I did the advance reinstall, and that's when it wouldn't start up when Windows started up, and wouldn't run on a manual activation. I kept getting the little blue circle of waiting death on my cursor every few seconds. When I looked at the system resources, it was demanding a lot of them.
- Walter3 months ago
Dropbox Staff
I see, thanks for the additional information MagicEngr - much appreciated.
Have you ensured that this is not caused by a security software like an antivirus, a firewall or some proxy configuration and/or any other 3rd party apps on your computer?
If you have any of these running, could you temporarily disable them and let me know if the issue persists?
- MagicEngr3 months agoNew member | Level 1
I thought about that too, and had disabled my virus scanner during the 2nd bootup, but also checked that the firewall was accepting of Dropbox. The firewall did have Dropbox in the accepted list of programs while this was all going on.
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