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Dropbox desktop app is installed but won't open (windows 10)
Dropbox icon shows up in the system tray (in white) for a few seconds then disappears & it's not in the overflow area. Machine just came back from repair shop, where the tech unexpectedly installed ...
- Hi RoyWilliams3, welcome aboard our Community!
About the Dropbox icon disappearing from your system tray, can you try uninstalling the Dropbox application, restarting your computer and then reinstalling it, to see if that helps?
Just, before you do that, keep in mind that if you have a free Dropbox account, you can only have up to 3 devices linked to your account. So, if this one gets disconnected and you have more than 3 already, you won't be able to reconnect it, until you delete enough devices from your account settings.
As for the setting that opens your files in the Dropbox application, you can follow the steps here to change it back to the file explorer folder.
Let me know how that works out for you!
Hannah
Dropbox Community Moderator
Dropbox Community ModeratorSure thing, Roy, I just reached out to you, so make sure to check your email!
Hello,
I had the same issue on win10 that drove me nuts. Suddenly dropbox just stopped working. Advanced reinstalls, disabling firewall and antivirus did nothing: dropbox installed, but did not run (either no systray, either a systray + quickly a window then crash). No error message, nothing. I got in a very frustrating support loop that kept telling me to disable my antivirus and reinstall dropbox.
After 5 days of struggling, I finally got it working by updating my intel graphics UHD drivers (from 30.0.100.9805 to 30.0.101.1404). Dropbox now works flawlessly. I hope this helps someone else!
