Forum Discussion

Umair R.'s avatar
Umair R.
Helpful | Level 7
10 months ago

Dropbox desktop app won't connect to the internet after enabling private relay on Mac OS

After enabling private relay on macOS, I have noticed that Dropbox does not connect to the internet after rebooting. It gets stuck on: reconnecting to the internet, this may take a moment. However, I...
desktop
Mac
Umair R.'s avatar
Umair R.
Helpful | Level 7
10 months ago

Hello Walter,

Yes, I tried the regular version and then switched to the beta version. Both had the same effect. I am happy to switch it back to the regular version.

I have noticed that it happens not only on one device but also on my MacBook. 

Another thing to add is: Once I switch off private relay, the Dropbox connects instantly, if I switch private relay on after it has been connected, it disconnects and reconnects within a blink. So leaving private relay on is not an issue. The real issue is that if I leave private relay on and then reboot the Mac, it gets stuck on reconnecting.

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