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bamsematt's avatar
bamsematt
New member | Level 2
8 years ago
Solved

Dropbox fails to start with Windows 10

Dropbox doesn't start at startup in Windows 10.  Tried reboot. No luck.  It's been doing thos for some time and sometimes it does start. But not the last couple of days.    Not listed in services...
desktop
Setting up the apps
sync
  • occamman's avatar
    occamman
    8 years ago

    This was happening to me, but I finally found a solution after trying removing and reinstalling, and starting as administrator, neither of which worked.

    In Win10 I went to Windows' "Startup Apps" setting, and lo and behold DropBox was set to "off". I set it to "on", and all is well.

     

Lusil's avatar
Lusil
Icon for Dropbox Staff rankDropbox Staff
8 years ago
Thanks for your swift reply and for the screenshot, taavi511!
 
In order to further investigate on this, we’d have to move this discussion to email due to account-specific info that’s required. For this reason, I’ve gone ahead and sent you an email to the email address associated with your Forum profile. 
 
Please check your inbox for my latest message. Cheers! :grinning:
JIG123's avatar
JIG123
New member | Level 2
7 years ago

I am having the same problem with a new Dell XPS computer running Windows 10 that I just bought.  The Dropbox app is running when I look at Task Manager but nothing is happening, no logo on the tray.  Please help.  My email is [personal information removed]

  • JIG123's avatar
    JIG123
    New member | Level 2
    7 years ago

    I four other computers running dropbox and I don't have a problem on those computers.

     

    • Lusil's avatar
      Lusil
      Icon for Dropbox Staff rankDropbox Staff
      7 years ago
      Sorry to hear that, JIG123. 
       
      Initially please note that I’ve removed personal information included in your post for security purposes. 
       
      Moving on to your concern, I was able to locate your ongoing request from my end and I can see that it’s being under review by a specialized member of my team. I’ve passed your comments along and when they have more info on the matter, they’ll get back to you as soon as possible via email. 
       
      Thanks in advance!

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