Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

bamsematt's avatar
bamsematt
New member | Level 2
8 years ago
Solved

Dropbox fails to start with Windows 10

Dropbox doesn't start at startup in Windows 10.  Tried reboot. No luck.  It's been doing thos for some time and sometimes it does start. But not the last couple of days.    Not listed in services...
desktop
Setting up the apps
sync
  • occamman's avatar
    occamman
    8 years ago

    This was happening to me, but I finally found a solution after trying removing and reinstalling, and starting as administrator, neither of which worked.

    In Win10 I went to Windows' "Startup Apps" setting, and lo and behold DropBox was set to "off". I set it to "on", and all is well.

     

Lusil's avatar
Lusil
Icon for Dropbox Staff rankDropbox Staff
8 years ago
Thanks for your swift reply and for the screenshot, taavi511!
 
In order to further investigate on this, we’d have to move this discussion to email due to account-specific info that’s required. For this reason, I’ve gone ahead and sent you an email to the email address associated with your Forum profile. 
 
Please check your inbox for my latest message. Cheers! :grinning:
Joycegtx1951's avatar
Joycegtx1951
Collaborator | Level 8
7 years ago

Since this solution continued as a private email, can you share? I still have the same problems as mentioned above: sometimes it starts, then it syncs, then it drops out of the systray. I can start it manually but this is all very frustrating. Can you provide some insight?

  • Lusil's avatar
    Lusil
    Icon for Dropbox Staff rankDropbox Staff
    7 years ago
    Sorry to hear that, Joycegtx1951 . 
     
    Could you please clarify if you were able to reinstall the desktop app as Norah  mentions in this thread? 
     
    If you’re still experiencing the same behavior even after that, could you please send me a screenshot (without any personal info) of what the Dropbox icon shows when you hover over it?
     
    Thanks in advance!
    • Joycegtx1951's avatar
      Joycegtx1951
      Collaborator | Level 8
      7 years ago
      I had to completely uninstall and reinstall it twice. After that the symptoms went away. Thanks

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!

Recent Discussions