We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
Manasterski
4 years agoExplorer | Level 4
Dropbox folder on external drive
Hi, my disk on my computer is 500 gb, so I have an external ssd which is 2 tb. I would like to sync it with dropbox. Is it possible?
Cinosa
3 years agoExplorer | Level 3
Thanks Hannah,
We haven't set up a Mac to do this yet, but it would be the most recent update of Dropbox that we would be using. There's no reason this would have to be from a Mac though – if we were to set up a PC instead would this allow us to have a Dropbox folder on an external drive?
Thanks for your help.
Hannah
Dropbox Community Moderator
3 years agoHappy to help, Cinosa!
If you were to do this from a Windows computer, it would be easier, as it is an option.
However, it's still not recommended as it can lead to file loss.
You can read more about the process here.
- Cinosa3 years agoExplorer | Level 3
Hi Hannah,
Thanks again for your help – that's great. I'll look into this further, but that may be an option.
When you say it may lead to file loss, do you mean on the local drive or on the Dropbox, or both?
Thanks,
Cinosa
- Megan3 years ago
Dropbox Community Moderator
Hi Cinosa, sorry to jump in here!
Both actually.
Should the drive fail to connect before Dropbox loads, or become disconnected while Dropbox is running, Dropbox could see that as a mass deletion and start to delete your files from the device, and these changes would then sync to your account online.
If you need anything else, let us know!
- Rich3 years ago
Super User II
Cinosa wrote:
When you say it may lead to file loss, do you mean on the local drive or on the Dropbox, or both?
Potentially both.
If your Dropbox folder is stored on an external drive and that drive were to become disconnected while Dropbox was running, or if the drive wasn't online when Dropbox starts, it could be seen as a deletion and Dropbox would sync that deletion to your account online, deleting all of your files. The same could happen if the drive were to fail, in which case you'd lose the local files due to the failure, and your online files if Dropbox were still able to sync.
- Chris Heath3 years agoExplorer | Level 3
That wasn't my experience. When the dropbox app could not find the dropbox folder, it displayed an obfuscated message about reconnecting the drive. It did not automatically delete the contents of dropbox on not detecting the external drive. The choices displayed for the user were very unclear. The unintended result of the obvious choice to reconnect was to reinstall the contents of dropbox onto the internal drive which means having two dropbox folders; one external and one internal. I had to abort that second installation.
The unintuitive but more convoluted process was to click Advanced and through a series of clicks, reconnect with the external dropbox.
The first time dropbox lost the connection with the external drive was because I was plugging new equipment into my new computer and the USB C cable connection moved. The second time was when starting up, and I can't recall the circumstances around that instance. So far so good since that day.
Eventually, I will move most of my work from the dropbox folder on the external drive out of dropbox onto the same the external drive, reinstate the smaller dropbox folder back onto the internal drive and use that for current jobs, especially jobs that require me to use other computers to access dropbox. Then I'll let dropbox back up my external drive to the cloud.
I get messages saying not to save video projects in dropbox anyway, so working off the external drive makes sense. I'll still use the internal dropbox folder for some video projects when I need to edit from other computers.
All dropbox needs to do is add some smarts to its software, so when it does not detect the dropbox folder that is on the unavailable external drive, it waits say 10 seconds or longer, checking to see if it reappears once the external drive is mounted, and if not, the app could display a message requiring the user to make a choice. One is to ask the user to reconnect the external drive and some advanced options for doing something different, e.g., reinstalling dropbox (from the cloud) onto another drive. It should never assume that the missing external drive and dropbox folder is a valid reason for deleting everything. This action should require a barrier, like a password before proceeding.
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!