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Forum Discussion

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago
Hi 79schultz!

I reached out to your community-linked email address in order for us to investigate closely why this is happening. 

Reply back as soon as possible, and we'll take it from there.
Bcfour's avatar
Bcfour
Explorer | Level 3
4 years ago

Same exact issue here. Pixel 6 Pro running Android 12L beta 3 (stable). Dropbox app crashes immediately after launching. See blue splash screen and then immediately closes.

Wiped cache and storage. Nope. Deleted, rebooted, reinstalled. Nope. Disabled mobile network. Nope. Disabled wifi. Nope.
  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago
    Hey Bcfour, happy Wednesday! 

    I just reached out to you via email too, since this is interesting. 

    Let's see what we can find out about this. 

    Cheers!
  • ek10's avatar
    ek10
    Helpful | Level 5
    4 years ago

    hi

    same issues here
    dropbox crashing
    yes did the uninstall/clear cache/restart phone drills
    a few times
    didnt help the problem

    pixel 4a 4g
    android 12 security update feb 2022

  • Jeffmik's avatar
    Jeffmik
    Explorer | Level 4
    4 years ago
    Just got 270.1.4 and it doesn't work either.
  • sehrandashnil's avatar
    sehrandashnil
    Explorer | Level 4
    4 years ago

    Having the same issue on my Pixel 6 Pro, Android version 12

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