Forum Discussion

cyenx's avatar
cyenx
Explorer | Level 4
2 months ago
Solved

Dropbox for Linux using up a lot of RAM

Application Affected
Dropbox
Device
Lenovo Xiaoxin Mini PC
Operating System/Browser (if using the web)
Debian13
Dropbox App Version (if using the app)

237.3.5516

Question or Issue
Within a few minutes of starting Dropbox, it consumes most of my machine's memory. My machine has a total of 32GB of RAM, and when it reaches about 25GB, the kernel's earlyoom is triggered, causing Dropbox to be killed. After I restart Dropbox, it is still killed within a few minutes, making it impossible for me to use it normally. I want to know if Dropbox has a feature to limit its own memory usage, or if there are any other solutions?

 

  • Hey cyenx, let me jump in here! 

    If you could uninstall, and reinstall and then give us a heads up that'd be amazing. If you notice the same behavior let us know. 

5 Replies

  • Theresa's avatar
    Theresa
    Icon for Community Manager rankCommunity Manager
    2 months ago

    Hi there cyenx​ , and welcome back to the Dropbox Community 👋

    Thanks so much for coming back to update us, your reply really helps show others that this kind of issue can be resolved. It’s always great when people take the time to share what worked.

    By the way, I’m Theresa 👩‍💻, one of the Community Managers here at Dropbox HQ. Since you’ve been using Dropbox on Linux, I’d love to know... what’s your favourite feature? Whether it’s something simple or more technical, I’m always curious what people find most useful.

    Looking forward to hearing more,

    T 😺 (Dropbox Community Manager)

  • cyenx's avatar
    cyenx
    Explorer | Level 4
    2 months ago

    Uninstalling and reinstalling fixed the issue, thanks for the reply

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 months ago

    Hey cyenx, let me jump in here! 

    If you could uninstall, and reinstall and then give us a heads up that'd be amazing. If you notice the same behavior let us know. 

  • cyenx's avatar
    cyenx
    Explorer | Level 4
    2 months ago
    1. Haven't tried uninstalling and reinstalling, will try later
    2. No GUI interface, I installed the pure daemon version
  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 months ago

    Hi cyenx, thanks for bringing this to our attention.

    Have you tried uninstalling the Dropbox CLI entirely, and then reinstalling it to see if this helps?

    Do you have any GUI in order to attempt to load the full Dropbox desktop application itself?

    Any other info or screenshots would be helpful!

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!