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Dave_Rado's avatar
Dave_Rado
Collaborator | Level 10
2 years ago

Dropbox for windows says "reconnecting to internet"

Starting today, when I boot up my machine, Dropbox for Windows says "reconnecting to internet" indefinitely, although my machine is connected to the internet and the connection speed is good. How can...
desktop
Error Messages
windows
engineerhubbard01's avatar
engineerhubbard01
New member | Level 2
2 years ago

Jay and Hannah,

 

I am having the same issue. Advance reinstall did not solve the problem. Has dropbox found a fix for this? Windows 10 droppbox version 195.4.4995. Thanks.

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi engineerhubbard01, do you have any proxy, VPN, firewall, security software, or even ISP/router settings that could be restricting traffic to the following Dropbox domains?

  • Dave_Rado's avatar
    Dave_Rado
    Collaborator | Level 10
    2 years ago
    Hi Jay

    You were given the steps to reproduce the issue near the start of the thread. It's clearly a Dropbox bug. Have you followed those steps?

    Dave
    • engineerhubbard01's avatar
      engineerhubbard01
      New member | Level 2
      2 years ago

      No VPN, no firewall/proxy/security settings have changed. It simply won't connect anymore like the others have outlined. 

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