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currentj's avatar
currentj
Helpful | Level 5
3 years ago

Dropbox freezes and crashes my file explorer.

Hello, I am having trouble with dropbox working through my Windows file explorer.  For some reason, within the last week every time I try to navigate to one of my dropbox files the file explorer cr...
desktop
windows
grossdpg's avatar
grossdpg
Explorer | Level 3
2 years ago

Thanks Hannah. Happy to try something if you have ideas. Unlinking Overleaf unfortunately didn't fix it. Still befuddling. I'm guessing this is a pretty isolated problem/not many people have it (though some seem to have) otherwise there would have been many more threads about it than the few I've found. It may just be what it will be.

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey grossdpg, let's try one more thing, shall we? 

 

Can you try uninstalling the app -just make sure that any third-party apps are disabled while you do so- and then re-installing it, just to see if you notice a difference? 

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