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Kunal's avatar
Kunal
Helpful | Level 6
3 years ago

Dropbox icon missing from menu bar on macOS Ventura

dropbox Icon missing from Menu Bar on macOS Ventura.   Before installing Ventura dropbox icon was visible in Menu Bar.   I stopped the dropbox application and restarted it and there was no ch...
desktop
Dropbox Basic
Mac
Setting up the apps
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey Kunal, thanks for joining us on the Dropbox Community.

 

Since the app seems to be working correctly, apart from the Dropbox icon missing, can you try the steps here, to make sure the Dropbox icon is selected to appear in your menu bar?

 

Let me know how that goes and we'll go from there.

  • Kunal's avatar
    Kunal
    Helpful | Level 6
    3 years ago

    There is no option in the Desktop & Dock Tab in the setting to show the Drop Box.

     

     

    Sorry for the late reply, had gone sailing.

    • Hannah's avatar
      Hannah
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      3 years ago

      No worries, Kunal!

       

      So, Dropbox doesn't appear as an option at all? Hmm, that's strange.

       

      Can you try a more advanced reinstall of the app, to see if that helps?

      • EMS3's avatar
        EMS3
        Helpful | Level 6
        3 years ago

        I have the same problem. Cannot find Dropbox icon in menu bar no matter what I try and have no way to access Dropbox settings. Have reinstalled - still nothing. Running 13.1 on a 16" 2021 MacBook Pro.

    • Jonathan F.3's avatar
      Jonathan F.3
      Helpful | Level 6
      3 years ago

      I just got it back in the Menu Bar by removing Dropbox from the list of "Open on Login" apps under the Login tab, under "General," in System Settings.

  • tfCA44's avatar
    tfCA44
    New member | Level 2
    2 years ago

    This is an ongoing issue with the DB icon randomly appearing and disappearing in the Macbook task bar.  I've gone through all the diagnostics with DB support and the issue, now in 2024, still persists. IT"S BUGGY!!!  I will also say that DB email support is one of the worst customer services in tech. It takes days between email replies, clearly they are in another country, they can only suggest the same diagnostics over and over, and they never surface the issue to a higher level of tech support, and there is no other means of surfacing a grievance anywhere that I can find.  Right now, I can't leave DB, but unless they fix customer support, I'm looking for alternatives, especially given how much we pay for DB Plus.

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