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Forum Discussion

Kunal's avatar
Kunal
Helpful | Level 6
3 years ago

Dropbox icon missing from menu bar on macOS Ventura

dropbox Icon missing from Menu Bar on macOS Ventura.   Before installing Ventura dropbox icon was visible in Menu Bar.   I stopped the dropbox application and restarted it and there was no ch...
desktop
Dropbox Basic
Mac
Setting up the apps
Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Thanks for updating me, EMS3! I’ve already replied back to your ticket, so please check it, when possible.

EMS3's avatar
EMS3
Helpful | Level 6
3 years ago

Thanks Nancy. I don’t have any additional information to provide at this time.

  • EMS3's avatar
    EMS3
    Helpful | Level 6
    3 years ago

    Nancy So seems that I found a solution. Quit every process, either in Activity Monitor or terminal, including all the Dropbox processes, then re-started Dropbox and the menu icon came back. The interesting thing is that Google Drive icon was then missing, even after Google Drive restarted, but came back after a few items were removed from the menu. So wondering if the notch is the issue?

  • Kunal's avatar
    Kunal
    Helpful | Level 6
    3 years ago
    I managed to get the Icon back on my Menu bar.

    I uninstalled Dropbox from my system and did a thorough removal of Dropbox using the advanced install guidance.

    Then downloaded the version Dropbox163.4.5456.arm64.dmg

    After doing the installation Dropbox moved from Favourites to Locations and then after that, the Dropbox icon was visible in the menu bar.

    But I also feel the icon disappears because of something to do with the Notch.

    Because if I don't use Dropbox for some time it disappears from the menu bar.
  • JRM23's avatar
    JRM23
    Explorer | Level 4
    3 years ago

    I just upgraded to a new MacBook Air with M2 Chip. Had issues with DropBox access and downloaded most latest update and worked. The DropBox icon was not visible in the Menu Bar until I went to the Control Center and removed all unessential "Modules"...and finally the DropBox Icon showed up. Evidently, when the laptop is connected to a monitor the DropBox Icon will show up with additional Modules. 

     

  • Tbrees24's avatar
    Tbrees24
    Helpful | Level 5
    3 years ago

    This happened with me as well. I had too many icons on my menu bar, and the dropbox icon got hidden and seemed to have disappeared entirely. But after quitting my other icons it reappeared thankfully. There's clearly a hidden queue of icons that gets pushed off the menu bar. 

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